Epicor Connected Process Control (CPC) – Digital Work Instruction

Epicor CPC goes beyond a simple tracking tool

With precise process control, seamless traceability, and built-in automation, this intelligent work instruction solution connects your teams, machines, and data to transform your operations.

Icone CPC

With customizable workflows, Epicor CPC enables businesses to optimize their operations by combining:

  • Process control
  • Operator guidance
  • Real-time data collection

Unlike traditional work instruction tools, Epicor CPC goes beyond simple task automation — it acts as the true nervous system of the connected factory. It orchestrates communication between operators, machines, and sensors to optimize your team’s processes and increase production capacity.

Epicor CPC – Traceability as a Core Feature

In various manufacturing sectors, traceability is essential. It not only ensures compliance with regulatory standards and quality management but also helps reduce the risk of product recalls.

With Epicor CPC, traceability isn’t an option — it’s a central feature. The system documents every step of the production process, from assembly to shipment, ensuring complete visibility and full compliance.

Key Traceability Features

  • Flexible production path configurations: Managers can set up and adjust processes to ensure all prerequisites are met before moving on to the next step.
  • Part associations and disassociations: Link parts together at any workstation and manage separations when repairs or modifications are required.
  • Defective part containment: Quickly identify anomalies and isolate affected parts to prevent non-compliant products from reaching the customer.

Improving Quality and Performance

Quality must be a top priority for any manufacturing company, as it goes hand in hand with customer satisfaction. However, even with well-trained teams and clearly defined processes, human error and skill gaps can still lead to defective products.

With Epicor CPC, quality management is built directly into the process. Operators benefit from interactive digital instructions that guide them through every step to reduce the risk of errors. In addition, supervisors gain real-time visibility, allowing them to respond quickly to issues and monitor production performance against key KPIs.

Benefits for Businesses


Consistent Quality

Standardized processes and digital work instructions ensure uniformity in every product delivered.


Reduced Costs and Waste

By eliminating paper instructions and manual data entry, Epicor CPC helps reduce waste and save time.


Real-Time Visibility

Managers can instantly access detailed dashboards and reports to monitor production and detect deviations.


Accelerated Training

Digital work instructions make onboarding new employees faster and more effective.


Continuous Improvement Driven by KPIs

Capture key performance indicators such as station cycle times, Overall Equipment Effectiveness (OEE), and downtime. This accurate data allows you to analyze trends, identify issues, and make informed decisions to optimize your processes.

ERP Integration

In today’s digital era, connectivity and integration are essential to maximizing operational efficiency.

Integrating with an ERP system like Epicor Kinetic allows your factory processes to run like a well-oiled machine, where every piece of the puzzle fits together to deliver optimized results.

Connectivity and Automation – IIoT

In Industry 4.0 manufacturing, efficiency often goes hand in hand with connectivity. Epicor Connected Process Control is designed to easily integrate with your shop floor machines and equipment equipped with communication capabilities. This interconnection creates an intelligent ecosystem where data flows in real time between operators, machines, and systems.

This integration of the Industrial Internet of Things (IIoT) not only enhances automated data collection but also increases the accuracy of your operations. By significantly reducing reliance on manual intervention, you minimize the risk of errors and enable your teams to focus on higher-value tasks.

Examples of Compatible Devices

  • Barcode and RFID readers
  • Torque and coupling tools
  • Cameras and machine vision systems
  • Programmable Logic Controllers (PLCs)
  • IoT sensors

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