Epicor Prophet 21 - The Cloud ERP Built for Modern Distribution

Empower your business with a unified platform designed to eliminate operational silos and drive sustainable growth.

Prophet 21 user

Why Leading Distributors Choose Prophet 21

Don’t let outdated systems stop your growth. Epicor Prophet 21 merges 50 years of industry experience with a modern cloud architecture to streamline your operations. Thanks to their flexible and modular structure, Epicor ERP solutions empower you to customize and evolve your platform, giving your team the edge to stay ahead of the competition and be a leader in your industry.

Core Operational Excellence


Dynamic Inventory & Strategic Purchasing
  • Advanced Demand Forecasting: Account for trends, seasonality, and promotional demand to ensure you have the right stock at the right time.
  • Automated Replenishment: Lower your carrying costs and improve cash flow by using system-recommended replenishment methods tailored to your specific goals.
  • Consignment & VMI: Offer value-added services by managing inventory directly at customer locations or storerooms.
  • Landed Cost Tracking: Accurately compute the true cost of goods, including freight and duties, to maintain healthy margins.

Accelerated Sales & CRM
  • Unified Order Entry: Complete the entire process—from quote to order—from a single screen, whether you are at the counter, in the field, or working remotely.
  • Strategic Pricing Matrix: Manage complex pricing contracts and promotional discounts with total flexibility to meet market demands.
  • 360-Degree Customer View: Track every interaction, buying habit, and opportunity to anticipate customer needs and build lasting relationships.

Paperless Warehouse Management (WMS)
  • Real-Time Accuracy: Bring a new level of precision to receiving, cross-docking, and put-away processes with fully integrated mobile tools.
  • Optimized Picking: Boost warehouse efficiency by utilizing group, zone, or wave picking strategies.
  • Device Independence: Empower your team to work on tablets or ruggedized handhelds using a graphical interface that shortens the learning curve.

Advanced Specialized Capabilities


Specialized Distribution Modules
  • Lot & Serial Tracking: Simplify compliance and record-keeping for complex products with limitless attributes for every lot.
  • Automated Rebate Management: Never lose track of earned income with end-to-end automation for negotiating, receiving, and claiming vendor rebates.
  • Service & Maintenance: Manage service quotes, labor tasks, and preventative maintenance schedules directly within your ERP.
  • Tool Crib Integration: Automate the replenishment of vending machines or tool cribs at customer sites without requiring on-site visits.

Intelligence & AI-Driven Insights
  • Interactive Dashboards: Transform raw data into actionable insights with pre-built dashboards for sales, inventory, and financials.
  • Epicor Virtual Agent (EVA): Empower your staff with an AI-powered agent that responds to natural language queries for pricing and availability.
  • Financial Planning (FP&A): Streamline your budgeting and forecasting with machine-learning-powered tools that help you model “what-if” scenarios.

Technology That Enables Transformation

Epicor Prophet 21 is built on a modern technology stack (including HTML5, Angular JS, and SQL Server) designed to scale as your business evolves.

Cloud-First Flexibility

Deployed on the secure Microsoft Azure cloud, the solution removes the burden of managing on-site servers while providing a lower total cost of ownership (TCO).

Seamless Connectivity

Use the robust API and Automation Studio to connect your business to third-party apps, eCommerce storefronts, and EDI partners.

Constant Evolution

Benefit from automated upgrades and a development roadmap that ensures your business stays ahead of the competition.

Why Epicor Prophet 21 is a Game-Changer

  • Customer Command Center: A single, streamlined screen where your team can live—handling quoting, ordering, and expediting without jumping between windows.
  • 360-Degree Visibility: Instant inquiry screens (Customer, Sales, Item, and Transaction Master) provide a total view of your data in seconds .
  • Inventory Optimization: Advanced demand forecasting and management tools designed specifically to keep your stock levels lean and profitable.
  • Extensibility Without Coding: Tailor your screens, menus, and reports with DynaChange and Report Studio—no IT degree required .
  • Seamless Integration: Connect your entire ecosystem via Automation Studio and a robust API toolkit.
  • Strategic Epicor Extensions: Built-in, Epicor-owned solutions for eCommerce, PIM, Financial Planning (FP&A), Tax Automation and many more.

Is Prophet 21 the right fit for your next chapter? Every distribution business is unique. We would love to learn more about your specific goals and show you how this solution can be tailored to your reality.